In this Grosvenor review for 2024, we’ll take a look at everything from Grosvenor sports to the online casino, and user reviews. We'll cover Grosvenor's promotions and bonuses and take an in-depth look at their apps for both casino and sports betting.
You can trust our bookmaker reviews. Why? Because we'll never promote or review a sports betting operator that does not have a legal license to operate. We will only pick out those that can be trusted and are safe and secure to use.
Below is a quick overview of the strengths and weaknesses we found in doing this Grosvenor review.
- A fantastic array of casino offerings
- Loyalty program
- Some free-to-play games
- Excellent customer service
- Poor sports welcome offer
- Not many sports betting promotions in contrast to their casino promotions
- More payment methods are needed to suit everyone
- More sports offered elsewhere
Grosvenor Bonuses & Promotions | What's on in October 2024?
Grosvenor sign-up offer for the sportsbook
Our Grosvenor review 2024 found two welcome bonuses, including their Double The Odds welcome bonus as a Grosvenor sign up offer, which you can claim here. This sports welcome offer allows you to bet on any sport, any market and double any odds as your first sports bet.
For example, you can pick a certain player to score in a football match and double those odds as a first-time bettor or venture out into another sport or market. Either way, you get to pick the bet, and you can have your winnings paid in cash and not bet credits. In order to get this Grosvenor sport welcome offer, you must wager £10 as either a single bet or £5 each way.
Grosvenor Casino sign up offer
As for the Grosvenor Casino welcome offer, new players can get £50 in free bets when you make your first online deposit at Grosvenor online. This deposit must be at least £20, is playable on selected games, and has a maximum win of £2000.
Grosvenor Loyalty Program
Although some operators have a loyalty program where you simply bet-and-get, this Grosvenor sports review delved into their great loyalty program and found much more than the usual.
Grosvenor also offers a Grosvenor Sport VIP Club, where if you bet £25 or more throughout Monday-Sunday each week, you can earn a free bet on any sport of your choice. However, the more you bet, the more you earn, unlike other bookmakers like Sky Bet, who simply give you £5 for betting £30 or more, even if you bet hundreds of pounds.
Below is how the Grosvenor Sport VIP Club works in regards to how much you bet and earn:
| Your Bet | What You Get as a Free Bet |
|---|---|
| £25 | £5 |
| £200 | £10 |
| £1,000 | £25 |
| £2,000 | £50 |
| £4,000 | £100 |
| £10,000 | £250 |
| £20,000+ | £500 |
Grosvenor Promotions for Existing Customers
Grosvenor offers promotions for existing customers, but unfortunately, for sports bettors, these all relate to casino games. Regarding this Grosvenor sports review, there are no other promotions to get right now besides their welcome bonus.
For Grosvenor casino play, there are free-to-play games like Higher or Lower, 5 free spins as part of their daily free spins program, and huge prizes to win on daily tournaments, which span roulette, blackjack, live casino games, and slots.
Fantasy 5
In doing this Grosvenor sport review, we also played their Fantasy 5 game, which is ongoing throughout the Premier League season and completely free to play. All you have to do is pick one player from each of the five selected matches to get over their fantasy points target to be in with a chance of winning the weekly jackpot.
Sports markets to bet on with Grosvenor
Grosvenor has both a sportsbook and plenty of casino games to bet on. Below is everything you can expect when playing Grosvenor that we found from our Grosvenor Sports review.
Grosvenor sportsbook review
From our Grosvenor sports betting review, there are not too many positives when compared to other bookmakers. Indeed, although they don’t offer many promotions, they still have a decent array of sports betting markets.
- Football
- Basketball
- Tennis
Baseball - Boxing
- Darts
- Horse racing
- Pool
- Volleyball
- Field hockey
- Ice hockey
- Table tennis
- UFC/MMA
- Greyhounds
- Trotting
- WWE
- Winter sports
- Cycling
- Formula 1
- Esports
- Golf
- Cricket
Football Betting
Although Grosvenor does not particularly focus on excelling in one sports betting market, our Grosvenor review found there to be a lot more when it comes to football betting. Grosvenor has its free-to-play Fantasy 5 game, and no other games on other sports are like it. They also seem to have more odds for football.
Grosvenor Casino games
Grosvenor’s background is in casino gaming. Therefore, you can expect to get a lot from their casino experience. Here’s a list of gaming types you can enjoy with Grosvenor.
Live casino
Grosvenor specializes in live casino gaming. Across this Grosvenor casino review, we found there to be an array of exclusive live casino games, such as Blackjack Gold, Speed Roulette and Cash Out Blackjack.
Grosvenor Mobile app overview
Grosvenor separates their different offerings by app. Therefore, you'll need to download one app for Grosvenor sports betting, a second app for the live casino, and yet another app for poker. Here's all the apps available:
Although the app is good, Grosvenor is way behind its competitors in terms of the best online football betting sites. Our Grosvenor sports review, ultimately, shows many holes within its sports betting operations, in contrast to other bookmakers out there. Nevertheless, their sports betting app and casino app run very well with no bugs noticed.
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| 3.9/5 | 10k |
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| 4.2/5 | 13k |
Google Play Store
Apple Store
- Head to the Apple App Store
- Search ‘Grosvenor’ in the search bar
- Choose to the specific app by Grosvenor that you want to download
- Hit download and await the download to finish
- Head to the Google Play Store
- Search ‘Grosvenor’ in the search bar
- Head to the specific app by Grosvenor you want to download
- Hit download and await the download to finish
Banking options available
Deposits methods at Grosvenor
Below are the deposit methods you can get with Grosvenor.
| MasterCard | £5 | £10,000 | None | Instant |
| Visa | £5 | £10,000 | None | Instant |
| Apple Pay | £5 | £10,000 | None | Instant |
| PaySafeCard | £5 | £10,000 | None | Instant |
| Paypal | £10 | £10,000 | None | Instant |
Grosvenor withdrawal options
Here are all the withdrawal methods you can use with Grosvenor.
| MasterCard | £5 | N/A | None | 1-3 days |
| Visa | £5 | N/A | None | 1-3 days |
| Apple Pay | £5 | N/A | None | 1-3 days |
| PaySafeCard | £5 | N/A | None | 1-3 days |
| Paypal | £10 | N/A | None | 1-3 days |
Safety and Trustworthiness
Like most online sports betting and casino operators, Grosvenor has embedded an SSL (Secure Sockets Layer) encryption into their network. This ensures all data is saved and protected by a unique server through a firewall technology.
What's more, being part of the UK Gambling Commission, Grosvenor must use safe and fair softwares and provide evidence of fair play. They do so by using softwares such as Novomatic, Microgaming, NetEnt, NYX, IGT, Electracade, Endemol, Mazooma, all of which are regulated by the UK Gambling Commission.
Grosvenor License
Player protection is the most important part of gambling online. A legal gambling license in your country is absolutely essential for protecting your information and personal data.
Grosvenor is licensed and regulated by the UK Gambling Commission under the license number 057924-R-334666-001. For non-UK players playing on the online sites at Grosvenor, they are regulated by the Alderney Gambling Control Commission.
Grosvenor External Sources Reviews
To further give context to what Grosvenor offers, we’ve looked at Grosvenor reviews across Reddit, Trustpilot, the Google Play Store and the App Store to see what others have been saying about them.
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App Store | "When it works its good but there are a lot of software issues." | "Easy log in and navigation. Also easy to set up favourite bets just like how you can do so on desktop. This is great to use on the move or when playing during a lunch break. Friendly dealers and easy withdrawals." |
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Google Play | "I am new to this. They have an excellent choice of games to choose from, freebies where you can win free spins, entry into prize draw or cash for casino. Great for paying out winnings when you choose." | "First of all the games don’t load up sometimes, when they do, they crash constantly." |
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Trustpilot | "Personally I've had no problems with payouts, had a few nice little wins and some losses." | “Never got any bonus as what they say on their site. No sign up bonus, no bonus even for 2nd deposit.” |
A quick history of Grosvenor
Grosvenor was established in 1970 as a casino operator and is one of the oldest names in the UK casino world. Since then, 53 casinos have opened around the UK, and they have also opened casinos in Belgium and Spain.
Despite being around for over four decades as a casino operator, Grosvenor only ventured into the Grosvenor sports betting in 2016. They allow players to play online and land-based players to join in at their casinos, too.
As one of the most reputable casino operators for both land-based and online gaming, Grosvenor won the International Gaming Awards for Casino Operator of the Year in 2013 and the Socially Responsible Operator of the Year Land Based in 2014 and again in 2015.
Where is Grosvenor legal?
As a UK-based casino and sports betting operator, Grosvenor has shown very little interest in expanding outside of the UK. Although they have brands in Belgium and Spain, these three countries are the only ones allowing Grosvenor land-based casinos.
Regarding the Grosvenor app for sports betting and casino games, only those in the UK can download and play on them.
Customer Support options
Grosvenor has excellent customer service. There are multiple ways to contact them, including their easy-to-use, 24/7 live chat service. You can also contact them through a few social media accounts and platforms and directly through the phone.
However, we advise contacting them through live chat. This was really easy to use, and we easily reached an agent.
Outside of the usual operating hours, gambling companies tend to use it (9 am-5 pm). You are initially met with a robot agent, but answering a few basic questions and asking to get through to a customer service agent gets you past this.
- 📱 Phone: 0800 083 1990
- ✉️ Email: [email protected]
- 📋 Contact form: https://www.grosvenorcasinos.com/contact-us-chatbot/
- 🐦 Twitter (X): @GrosvenorCasino
- 💬 Live chat: yes – 24/7
