Virgin Games review 2025: free spins welcome bonus, games, customer ratings & app guide

In our Virgin Games review, we found plenty to love about the online casino. Players can choose from over 1000 titles across slots, table games, Slingo, jackpots, instant-win games, arcade games, live casino, bingo, and poker games. Slots are the order of the day in the casino lobby with titles from 37+ providers, including Megaways, Drops & Wins, and Virgin exclusives you won’t find anywhere, such as Virgin Gates of Olympus and Virgin Gold Blitz.

If playing on the go is more your speed, you will be pleased to know that Virgin Games offers iOS and Android apps with a cleaner, more beautiful, and sleeker design and layout. The games and features appear and play out better on the app than the desktop site.

Support is available around the clock via live chat but we prefer the extensive Help & Support Centre. The familiar FAQ categories touch on all important topics with helpful and thorough answers. We love that you can also get support via email and social media in less than 4 hours.

Quick facts about Virgin Games

Virgin Games is a GameSys online casino under the Bally’s Corporation umbrella. That makes it a sister site to Double Bubble Bingo, Jackpotjoy, and Rainbow Riches Casino. Here’s what you need to know about Virgin Games at a glance:

• Owner/operator: Gamesys Operations Ltd
• Year launched: 2004
• Number of casino games: 1000+
• Software providers: 36+ including Games Global, Play’n GO, Pragmatic Play, Evolution
• App availability: Available for iOS and Android
• Average win percentage: About 96.8%
• Game types: Online slots, bingo, table games, live casino, arcade, Slingo, and poker
• Customer support: Available via live chat, FAQs, and email

Virgin Games UK review: My first impressions

As someone who has accounts with other Gamesys online casinos, I must say my Virgin Games review shows it offers up everything we have come to love about the operator. The first thing that hit me is how recognisable the casino site is, especially with its signature splash of Virgin red colour scheme. It’s a cinch to find my way around the platform, with clearly labelled and organised categories.

The casino lobby is well-stocked but Virgin Games is almost all about slots (well over 88% of the game catalogue here). The live dealer section is another area that caught my attention. With 5+ live variants each of blackjack, roulette, dice, poker, game shows, bingo, and even slot games, the selection and variety at the live casino wasn’t too shabby.

Getting signed up was a breeze, and it took me about five minutes from clicking the registration link to being ready to make my first deposit. What I found to be a bit annoying was the cluttered website. Games, features, and even promos are all over the place. I would love to see filters for sifting games by providers, popularity, and even features.

Those who want to bet on sports will need to sign up via the Virgin Bet platform, which is owned by the same company but requires a separate account.

Virgin Games is an all-around online casino with over 1,000 games. That might not be the biggest game library (the likes of Bet365 Casino offer 3000+ titles), but it makes up for this in sheer quality and variety. The selection brings a 900+-strong slot library that includes high RTP exclusive slots, a little shy of ten bingo rooms, 70+ live casino titles, and hundreds of table games.

The real kicker are a clutch of games you won’t easily find at other UK casino sites – think arcade games, diamond link jackpots, instant wins (often found at lottery sites), Slingo, and a whole section for poker with cash games, Sit-n-Gos, Wild Seat poker, and poker tournaments.

Our Virgin Games casino review team likes that the slot catalogue features titles from 37+ software providers. They include top-tier names like Games Global, Evolution, Pragmatic Play, and IGT mixed in with mid-tier and lesser-known developers like Elk Studios, Fantasma Games, and 4ThePlayer.

Virgin Games slots review

Slot selection at Virgin Games is superb, with over 900 titles. You can take your pick from classic fruit machines to video slots with special features like avalanche reels, Megaways, Drops & Wins, Jackpot Links, and progressive jackpots. We particularly love their exclusives you won’t find anywhere else, including the Virgin Gates of Olympus and Big Bass Virgin Games Xplorer.

Feature-rich slots with free spins, expanding wilds, and bonus rounds dominate the selection, including

Table games at Virgin Games

Although they play second fiddle to slots, table games here aren’t too shabby, and they include over a dozen variants each of blackjack, roulette, poker, and baccarat. The RTP on these games typically ranges from 97% to 99.5%. Top table games include:

• Bond Street Blackjack – Classic blackjack with side bets and 99.5% RTP
• Madison Avenue Blackjack – Features 21+3 side bets for up to 100:1 payouts
• Auto Mega Roulette – Fast-paced European roulette with autoplay function
• Lightning Dice – Exciting dice game with multipliers up to 1000x

Live casino at Virgin Games

The live casino at Virgin Games powered primarily by Evolution brings authentic casino action to your screen with professional dealers broadcasting from dedicated studios. The section features over 70 tables with HD streaming and multiple camera angles.

After hours and hours of Virgin Games UK review of the live casino section, top games worth your time include:

• Lightning Roulette – Electrifying roulette with random multipliers up to 500x
• XXXtreme Lightning Roulette – Boosted version with possible 2,000x multipliers
• Crazy Time – Vibrant game show with four bonus games and multipliers
• Infinite Blackjack – Allows unlimited players at one table with side bets

Other games

In our Virgin Games review and testing, the game selection went well beyond the cliche options of slots, table games, and live casino. There are plenty of other games to play, including:

Virgin Games website review

The Virgin Games website strikes a pleasantly balanced approach to design. Rather than bombarding visitors with flashy graphics and overwhelming game displays, it presents a curated selection from each category. The signature red branding remains subtle yet recognisable, creating a clean interface where content breathes and games don’t compete for attention.

Virgin Games app review – Better experience on the app than on desktop or mobile site

The Virgin Games mobile site adapts well to any smartphone or tablet browser. Navignation feels intuitive with optimized touch controls and faster loading times than the somewhat heavier desktop site.

There are also dedicated mobile apps for iOS and Android. Our Virgin Games app review testers found that the app interfaces are less cluttered than the website. Users particularly praise the app’s quick login options and smoother gameplay on slots and live dealer games. As you can see in the table below, the app is equally liked and rated on Google Play and App Store, but Virgin Games Trustpilot ratings tell a different story:

Design and usability

• Brand consistency with Virgin’s iconic red colour scheme throughout
• Clean layout with appropriate spacing between game tiles
• Quick category access via prominent navigation menu
• Intuitive account management with clearly marked functions
• Simplified registration process with minimal form fields
• Vertical scrolling design works well on both desktop and mobile
• Fast loading times for game thumbnails and categories

Navigation and user experience

Finding your way around Virgin Games is no fuss, especially with easy game categories. Where the site falls short is in its somewhat cluttered layout of games. The lack of filtering options makes browsing the extensive game library more tedious than necessary. But overall, UX is on par with top casino sites.

It all starts with a two-choice welcome offer, and new players can choose between free slot spins and bingo tickets. However, offers keep rolling in long after claiming the Virgin Games welcome bonus.

Virgin Games welcome offer – Play £10, Get 30 free spins on Double Bubble or 50 free bingo tickets

New players at Virgin Games can choose between two welcome offers after their first £10 deposit. Slot fans receive 30 free spins on Double Bubble with no wagering requirement. Whatever you win from free spins is yours to keep or withdraw immediately as cash.

Bingo players can alternatively opt for 50 free bingo tickets worth up to £50 after wagering £10 on bingo. These tickets can be used on any bingo games, except Session Bingo.

Other promotions at Virgin Games for existing players

One area that most positive Virgin Games Trustpilot reviews point out are the ongoing promotions. From daily free games to loyalty benefits, there’s always something new to boost your bankroll.

Refer a Friend offer

Virgin Games rewards players who bring friends to the casino with a generous £20 bonus for each successful referral. You can refer up to five friends for a £100 in bonuses. To qualify, your referred friend must create a new account, deposit £10 and wager £50 on qualifying games.

Virgin Games Plus VIP club

This is an invitation-only VIP programme. If you manage to get in, you can enjoy many perks, including dedicated account managers, faster withdrawals, higher deposit limits, exclusive promotions, and birthday bonuses. The most valuable perk allows members to convert gaming rewards to Virgin Atlantic Flying Club miles at a 1:1 ratio for flights and travel upgrades.

Red Hot Rewards

The Red Hot Rewards programme gives all players a chance to earn while they play. Every wager earns V*Points – £5 in bingo winnings or £20 in other games equals 1 VPoint. These points can be converted to cash (1 VPoint = £0.01) or exchanged for Virgin Atlantic Flying Club miles. The programme also includes daily and monthly free games with cash prizes and free spins.

Getting started at Virgin Games is a cinch and takes just minutes. The registration process requires basic info and a few simple steps to complete:

1. Visit Virgin Games website or download the mobile app
2. Click the red Join Now button in the top right corner
3. Enter your email address and create a secure password
   
4. Provide personal details including name, date of birth, and gender
5. Enter your mobile number and address information
6. Select your marketing preferences for communications
7. Submit your registration and verify your email address
8. Make your first deposit of at least £10 to claim the welcome offer

Virgin Games provides secure banking with debit cards, Apple Pay, Google Play, and Bank Transfers. While these options are somewhat limited compared to other UK casinos, transactions are processed snappily with no fees charged for deposits or withdrawals. However, we have loved to find top e-wallets like PayPal, Skrill, Neteller, and Paysafecard.

Expert note: Virgin Games only accepts Visa, Visa Electron, and MasterCard debit cards. Choose your deposit method keenly, as withdrawals are paid back to the original deposit method. Larger withdrawals (£1,000+) may require extra verification

Virgin Games offers several handy support options with the Help & Support Centre going above board. This extensive FAQ resource provides thoughtful answers on virtually every topic, from account verification to game rules. The Live chat service is also walled off in this section

• 💬 Live chat: Available 24/7 through Help & Support Centre
• ✉️ Email: [email protected]
• 🐦 X/Twitter: @virgingames

Many Virgin Games Trustpilot reviews show it operates under strict UKGC regulation and takes player protection seriously with a bevy of responsible gambling tools:

• Deposit Limits – Set daily, weekly or monthly maximum deposit amounts
• Session Reminders – Receive alerts about playtime starting from 30 minutes
• Session Limits – Automatically prevent play after reaching your daily time limit
• Account Cool Off – Take breaks ranging from 24 hours to six months

Account Self-Exclusion – Contact support to self-exclude for 3+ weeks

Our Virgin Games review experts rate the online casino with 5 stars. The combo of exclusive high-RTP games, no-wagering bonuses, and modern mobile apps puts Virgin Games among the top-tier UK online casinos. Despite limited payment options, its strengths in game variety, customer support, and promotions outweigh these minor shortcomings.

Virgin Games delivers an all-around online casino that ticks all the right boxes. The welcome offer gives slots and bingo players a good start with no-wagering requirements. The 1000+-strong game library brilliantly covers all bases with the exclusive Virgin-branded slots offering higher RTPs.

After months of Virgin Games review, I’m particularly impressed by their mobile apps, which look and play better than the mobile or desktop site. With daily loyalty rewards, referral bonuses, and great ongoing promos, I can say signing up with Virgin Games won’t disappoint.