Pinnacle Canada Review
5.0 rating
Pinnacle Canada Review

Sportsbook & casino features in May 2024

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Pinnacle Review Canada – Sportsbook odds & features in May 2024

Pinnacle Sportsbook is one of the most trusted and sharpest bookmakers in Canada. With 25 years of experience in the business, it offers competitive sportsbook odds, a large variety of Esports options, and a large library of Casino games. In this article, I will do a Pinnacle review and provide everything you need to know about Pinnacle Sportsbook Canada and why I  would suggest it to sports bettors.

Pinnacle review canada

Pinnacle Review – Canadian sportsbook overview

Pinnacle Pros
Pinnacle Cons

✔️ Trusted reputation with over 25 years of experience

❌ No mobile app for Ontario users

✔️ Variety of sections (sports, casino, virtual sports, etc.)

❌ No live sports streaming

✔️ Fairly competitive odds

❌ High withdrawal fees for all payment methods

✔️ One of the best for Esports betting

❌ No Welcome Bonus or regular sports betting offers in Ontario

✔️ Plenty of free payment options

❌ No live chat or phone number for contacting Customer Support 

✔️ High limit betting

❌ Long process to signup, in part due to Canadian regulations

✔️ Availability of arbitrage betting

✔️Betting resources - predictions, articles, and a podcast

✔️ 24-7 customer support

Sports and Markets on Pinnacle

The Pinnacle betting site provides betting on around twenty sports. Players can bet on world-famous as well as less-popular events.

You can place both pre-game and in-play bets, and if you are a fan of live betting, you can check out the Live Centre, which gives an Overview and Multiview of various live games, so you can watch more than one at the same time.

When it comes to available betting markets, the more famous sports events have a wider selection, like the FIFA World Cup market, for example.

Pinnacle VIP code for Sports and Markets Available on the Pinnacle Platform

Competitive Odds & Low Margins

When reviewing the odds on multiple sports, Pinnacle sportsbook had some of the lowest margins in Canada. Comparing the market prices from game to game, I have provided examples in two sports in which Pinnacles' low margins favour the bettor. See them in detail below:

NHL Market (Leafs vs Flyers)

Competitor's odds:

  • Money Line: Leafs -130 / Flyers +110
  • Line bet: Leafs -1.5 +185 / Flyers +1.5 -225
  • Total: Over 6.5 Goals +100 / Under 6.5 Goals -120

Pinnacle's odds:

  • Money Line: Leafs -128/ Flyers +116
  • Line bet: Leafs -1.5 +193 /Flyers +1.5 -218
  • Total: Over 6.5 Goals +103 / Under 6.5 Goals -116

As you can see, Pinnacle has better odds on both sides of the game and whatever market bet you want to place. This means that if you win your wager, you'll get a bigger payout.

Euro Qualifying (Greece vs Kazakhstan)

  • Competitor: Greece -300 vs Kazakhstan +900
  • Pinnacle: Greece -278 vs Kazakhstan +919

No matter the sport, Pinnacle sportsbook odds are some of the most competitive on the market for both sides of the game. Whether you are betting the money line, game totals or spread for example you will get great value with this book. This Pinnacle review today will show a lot of reasons why they should be apart of your sportsbook rotation, low odds and margins is something bettors should focus in on when choosing a sportsbook.

Betting tools for Pinnacle customers

Pinnacle sets itself apart from other betting platforms in that it aims to inform players and help betters become better and more knowledgeable when placing bets. The following betting tools are available:

  • Margin calculator
  • Arbitrage calculator
  • Bet calculator
  • Odds Converter
  • Betting Glossary
  • Handicap Table

Live Betting Market section

Like most sportsbooks, Pinnacle offers a live betting option in all sports, including Esports which we will review next. The live betting lines are competitive and can be a great way to bet on sports as I do it myself. When betting on sports live, it always you to get a feel of the game or fight for example and a wager can be placed in-pl_uèay and during a live event.

The live section is easy to navigate and available on the main page which is shown below.

Betting on sports live can be very exciting and is a great way to try and profit and beat the sports books because it always you to see how the game is going early on or in the middle of the game, fight etc. If you haven’t bet live before, give it a shot on Pinnacle today.

Note: Bets will be accepted with the original odds the line when it was submitted. This means that if there is an odds change during the processing time of the wager, even if ‘Always Accept Better Odds' is turned on, the bet will still be accepted with the original odds.

Pinnacle's Betting Resources section

This is something I haven’t seen on other sportsbooks, and I believe it's a great addition to the Pinnacle sportsbook. If you’re a new bettor and looking for guidance on how to bet, or you just want to do some research on teams and tournaments, Pinnacle gives you a detailed picture.

pinnacle review - sportsbook betting resources

They also provide betting strategy videos focused on different sports, this time of the year due to March Madness being so popular the focus seems to be around the tournament. Other options include predictions, from KBO Baseball, Soccer, Golf, and UFC.

Canada bookmaker pinnacle review

They also have a weekly podcast focused around the EPL where they provide game breakdowns and insights on the big games that week. Overall, this section is especially great for new bettors looking for guidance on how to bet.

Exclusive Esports Section at Pinnacle

Pinnacle is one of the frontrunners in offering an eSports betting section. Since 2010, Pinnacle has provided esport betting, a major market that continues to grow. The platform has a futuristic design with plenty of betting opportunities. You can find betting markets on esports like pre-game, live, and in-play odds. Pinnacle even has its own tournaments for esports bettors: the Pinnacle Cup and Championship.

sign up with Pinnacle VIP code to bet on Esports on Pinnacle Canada

What is the most popular esports games Pinnacle offers?

They provide betting on over 200 games, including the best-known ones:

  • Counter-Strike has been a popular esports title amongst fans and betting communities for many years. Released in 2012, the first-person shooter has captured attention of competitive players worldwide.
  • Dota2 is a fan favourite in the esports world. This game is team-focused and has tournaments worldwide throughout the year.
  • League of Legends is one of the most popular titles in the world. They have regional events, many tournaments and the owners have dedicated extensive time and resources towards development in the esports community.

Pinnacle's Virtual Sports section

Pinnacle's newest section, Virtual Sports, provides games in the following sports categories:

  • Football
  • Tennis
  • Basketball
  • Horse Racing
  • Table Tennis
  • Motor Racing

There are a total of thirty Virtual Sports games for the Canadian market, making Pinnacle a leading platform for Virtual Sports betting.

Welcome Bonus or Current Client Offers

Currently, Pinnacle doesn’t offer any welcome bonus for new customers, however, users can still use the Pinnacle sign up code BETMAX. This can change; I’m just advising you what I have experienced. If you’re looking for bonuses and rewards, this may not be the bookie for you.

On the other hand, Pinnacle states that their investment into creating and maintaining their pricing model means their customers will make more money in the long term when they win. This is far more valuable than any bonus or other incentive.

Registration Process: How to create an account on Pinnacle CA

Pinnacle Canada Sportsbook makes the signup process easy. Follow these steps:

  • Step 1: You'll need a valid ID to confirm you meet the legal age requirement.
  • Step 2: On the top right corner of the Pinnacle homepage, you'll find an orange JOIN button.
  • Step 3: Once selected, it will ask for general information including Country and Province, E-mail, and Password.
  • Step 4: It will follow by entering your name and birth date and basic address information.
  • Step 5: They also request your occupation status, which will need to be entered, along with your contact number.
  • Step 6: The last step is a verification process. Check your email for something from Pinnacle and confirm it is you.
  • Step 7: Finally, Pinnacle will then request you to confirm your location.

To confirm my location, Pinnacle had me download a program to do so, which I found different and time-consuming. This does show how safe and serious the sportsbook is, which could be important to some.

Register after the pinnacle review sportsbook canada

What documents could I be asked for to verify my account?

You may be asked for a proof of address document no older than three months and a proof of identity document. This can be any government-issued photo ID.

Payments at Pinnacle: Variety of options and fast processing times

The Pinnacle Sportsbook has a lot of payment options. I will look at and review all payment options available on Pinnacle.

Deposit Options

All deposits are instant, so you won't need to wait to place bets. If you aren’t a credit card user, Pinnacle Sportsbook has you covered with many other deposit options, mostly free of charge.

Pinnacle Deposit Method
Fee
Min Deposit
Processing Time

Visa & Mastercard

Free

$25

Instant

Interac

Free

$25

Instant

MuchBetter

Free

$10

Instant

iDebit

1.25%

$50

Instant

Instadebit

Free

$10

Instant

Why can’t I deposit at Pinnacle?

Reasons you can’t deposit at Pinnacle include failing to meet the deposit requirements to your account being blocked from doing so. Before making a deposit, ensure you are within the proper requirements. Pinnacle has a minimum and maximum deposit depending on the method you are using.

Another issue might be because the method you are using is invalid. This means the source cannot provide the payment you are trying to deposit. If using a bank transfer or debit, ensure you have the proper funds. If using a credit card, ensure your carrier allows deposits on gambling websites. Make sure to double-check your payment method before making any deposits. If you make too many invalid ones, your account could be blocked, and a restriction put on it.

If you get a restriction, you could be banned from using Pinnacle entirely. If all requirements are met and you have sufficient funds and still can’t deposit, contact the 24-7 customer service.

Withdrawal Options

When deciding to withdraw funds you have the same payment options as when you deposit. Pinnacle provides fast processing times for receiving your winning funds, usually within hours, if not quicker.

Pinnacle Withdrawal Method
Fee
Min Withdrawal
Processing Time

Visa & Mastercard

$5

$20

1-2 hours

Interac

$5

$25

1-2 hours

MuchBetter

$5

$10

1-2 hours

iDebit

$5

$50

1-2 hours

Instadebit

$5

$10

1-2 hours

Does Pinnacle accept PayPal in Canada?

Pinnacle does not accept deposits or withdrawals through PayPal currently. PayPal also tends to have regulations toward gambling even though some of the larger more mainstream books do accept it. What you can do is use PayPal to fund other forms of payment on Pinnacle, for example, debit options and bank transfers. If PayPal was accepted it would have been shown above in the Pinnacle review section of payment options.

Pinnacle Casino Review

While Pinnacle is best known for its sportsbook, the Pinnacle Casino section is worth a try. It is user-friendly and offers over 60 popular game options, 36 different cards and table options, plus over 442 slots.

Slots are the most popular, with over 1800 titles from different developers. Next are the Table games, which are about fifty titles, and in the last place are the Blackjack and Roulette games, each having 20-30 titles.

There are also exclusive titles in the “Others” category, which customers love, like Caribbean Stud Poker, Craps, and Dragon Tiger. The most popular tables are courtesy of Evolution Gaming.

Pinnacle review - casino section canada

Games in the Pinnacle Live Casino

Their live casino makes you feel like you’re right there in Vegas. With 18 different options, some of the offerings they provide are live dealer table games, Pinnacle roulette, Lucky 6 roulette, classic blackjack, and game shows including Mega Wheel and even Baccarat.

The Live Casino features about sixty live dealer tables in the following game categories:

  • Blackjack
  • Roulette
  • Baccarat
  • Game Shows

Pinnacle Customer Service

Pinnacle is known for great customer service due to their 24 hours a day 7 days a week support. They have an e-mail address you can reach out to at any time [email protected]. Just e-mail them from the same address you signed up with and provide your Client ID.

  • Live Chat is also available 24/7
  • Phone: N/A
  • Languages: English + 12 others
  • Twitter/X: @PinnacleHelp

There are other options to contact Pinnacle, including live chat. If you're a Twitter/X user, you can also contact them there, however I’m unaware of the reply time.

Overview of Pinnacle betting on mobile

Pinnacle is accessible via both a mobile site and a mobile app for download. The application is available for Android and iOS devices via the Pinnacle web platform and offers some extra features like bet alerts and access to the full platform. The mobile version of the site accepts all the same popular payment methods and allows players to fund their accounts on the go.

You can download the Android app if you allow the installation of apps from “unknown sources.” Otherwise, you won't be able to get it. For iOS devices, you only have to follow the Pinnacle app's link and get it from the App Store.

Pinnacle App

Since we talked so much about the good of the sportsbook in this Pinnacle review, I do have to be transparent and mention a few things that is a con or negative for me. In Ontario, I didn't find the mobile app in the App Store or on Google Play store. However, you can still use the site on your mobile. It's compact yet has all the same options as the desktop site does.

There are plenty of quality Canadian betting apps out there, so it's a negative that you can’t download Pinnacle as an app.

Pinnacle Desktop vs. Mobile Site vs. Mobile App

It doesn’t matter which way you do your betting on Pinnacle, you won’t feel much difference. Everything that the desktop version offers can be found on mobile sites and mobile apps.

Pinnacle Top Features recap

Low Margins

As mentioned earlier, Pinnacle has the best lines in the market. I provided an example in multiple sports and I could provide 100 more but we won’t have the room for it. One of the most important factors when betting on sports is getting the best available line around the market, in this Pinnacle review I have proof of this.

High Limits

If you bet often and in high amounts, then Pinnacle provides some of the highest limits in the market. They also don’t ban you if you happen to win large amounts, surprisingly some sportsbooks will ban you if you win often and large sums of money.

Betting Resource Section

What a great idea Pinnacle came up with, I haven’t seen it before on any other sportsbooks even though I’m sure some others could have it. This option is great for new sports bettors looking for help on how to make selections and who to bet on. The podcast and video options as well provides more outlets for the sportsbook and customers to be engaged with.

Other cool features

  • Betshares details the percentage of bets placed on each team or outcome ahead of the match. I haven’t seen any other books with this option. Be advised it isn’t for every sport.
  • They have a live score app that can be downloaded in the App Store or Google Play. This allows you to stay updated on the game you bet on and allows you to set specific notifications. This was left out of the main Pinnacle review due to it being a separate app however apart of the same company.

I hope all this information I provided about the sportsbook has you wanting to give them a shot, no matter if it's sports betting or casino games or if you like to bet on Esports this book has it all with large library’s no matter the game. I suggest the first thing you do is compare the prices from a different book and I believe the margins will surely impress you.

Overall User Experience on the Pinnacle Platform

Pinnacle's platform is user-friendly and you won't have any trouble finding your way. You can enjoy an intuitive layout accompanied by interesting graphics, and main menus that prominently feature: Casino, Sports Betting, Live Casino, Esports, and Virtual Sports.

Once you click past the home page, you'll find that the layout is different for each section, optimised to enhance the user experience.

The Verdict: Do I Suggest Pinnacle?

I have been using this sportsbook for years, in part due to its accessibility in the Canadian market. It's truly one of the most trusted sportsbooks in the industry. Doing this Pinnacle review allowed me to learn even more about the sportsbook. I've presented important features that makes Pinnacle a great option option for sports bettors of any level, so that you can now make an informed decision on whether or not to join this bookie.


Avatar of Matt Maddeaux
Matt Maddeaux

Matt's journey in the sports industry may not have led him to become a professional athlete, but his passion for sports found an outlet in a different area. His career path took him into sports television in Toronto, ON, where he gained valuable experience. Transitioning into various writing roles, particularly focusing on the sports betting market providing betting picks, market information and game or fight breakdowns through short articles or blogs.

As he got deeper into the world of sports betting, Matt's entrepreneurial spirit led him to establish a weekly podcast called Beat The Books, incorporating both video and audio formats. Through this platform, he not only shared insights and analysis but also built a small community around sports betting enthusiasts. Over the years, Matt's dedication and expertise enabled him to grow a loyal following and clientele base, reaching enthusiasts worldwide.

Pinnacle Canada Review FAQ

If you can’t log into your Pinnacle account, it is either because you are not entering the correct Client ID and/or password.

If you forgot your Client ID, simply select “Forgot Client ID’’ provide the email address you registered with the answer to the security question you set at sign up. If you still can’t verify any of these, contact customer service.

If you forgot your password, you would need to enter your Client ID and matching email address. You will be emailed a new password and when you login, you will need to change it to a new one.

If you still can’t log in, your account may have been suspended or locked. Once again, contact customer service if this happens.

customerservice[@]pinnacle.com

Canadians aged 18 and over can register for a Pinnacle account. Opening an account is simple and easy although you must abide by the company’s rules and regulations.

You must read the terms and conditions and follow the rules or risk getting banned. Be ready to provide personal information and verification of payment when requested.

Ensure your payment methods are legitimate and accessible as issues that arise may lead to your account getting flagged.

In this Pinnacle review I can confirm that it is legal in Canada if you are legal age. In Ontario, for example, it is licenced by the AGCO to operate legally.

Yes, Pinnacle sportsbook is a legit, safe, and secure online sportsbook and casino. That has operated for 25 years without issues which was mentioned in the Pinnacle review. It has an official license in Curacao as both a sports betting and casino provider, as well as in Malta for sports betting. It features several well-known and secure payment methods in all countries.

Depositing with cryptocurrency is not allowed based on the regulations set for Ontario. When depositing on the site, you won’t see the option to do so.

Pinnacle is an online sports betting and casino provider with its headquarters located in Willemstad, the capital of the island of Curacao. Curacao belongs to the Kingdom of the Netherlands; however, it’s considered an autonomous country with its own regulations.