BetMGM Ontario review: Odds, Features & App Overview

BetMGM has one of the best online casinos with over 2,500 games, including slots, tournaments, jackpots, arcades, and Lion’s Share. Sports fans will be happy to know there are also a variety of NHL-themed slots, including NHL Blackjack, NHL Roulette, and Gretzky Power Pucks.

Poker

BetMGM PartyPoker is another great casino game for the BetMGM review, although a separate app is required to play in live cash games and tournaments. The operator hosts tournaments, including The Daily C-Note and the High Roller Tournament. Also, the “Super Sunday Tournaments” have buy-ins ranging from $1.10 to $530.

BetMGM Mobile App Review

The BetMGM app is available for Android and iOS, boasting above-average ratings on both the Google Play Store and Apple App Store. Players need to download separate apps to play the BetMGM sportsbook and BetMGM online casino reviews, but that’s not so big of an issue considering many competitors don’t even have a mobile app.

Both apps are easy to download and install and feature an intuitive and easy-to-navigate user interface. The app features the same theme and has many similarities to the desktop site’s layout, but it is optimized for smartphones.

Players can easily find all available sports betting markets by sliding through the top navigation bar. At the same time, the bottom of the app features one-click access to the current bet slip, prior wagers, and promotions.

In addition to our own insight on the app for our BetMGM review, we looked over some other BetMGM reviews to provide a more complete picture of user opinion and experience. Here’s how people rate the app on the Play Store and App Store.

How to Download the BetMGM App on iOS

1. Search “BetMGM Sports Betting Ontario” or “BetMGM Casino – Ontario” in the Google Play Store
2. Click Install
3. Open the app and sign up or sign in to an existing account

How to Download the BetMGM App on Android

1. Search “BetMGM Sports Betting Ontario” or “BetMGM Casino – Ontario” in the Apple App Store
2. Click Install
3. Open the app and sign up or sign in to an existing account

Banking Options Available

Deposits Methods

Banking is one of the potential areas of improvement for the BetMGM review. The operator offers multiple deposit methods, which are likely most convenient to Ontario bettors, such as Interac, Visa, and PayPal. However, there’s no option for crypto deposits or other niche payments like ecoPayz, InstaDebit, or Click to Pay. Fortunately, all deposits process instantly and don’t have associated transaction fees.

Withdrawals Methods

One of the biggest issues we found in customer BetMGM reviews is complaints of slow withdrawal times. The company offers a variety of withdrawal options, but some take as many as eight days to process, which is far too long in 2026.

BetMGM Additional Features

Live Betting and Streaming on BetMGM

One of the main reasons BetMGM is so popular is its live-streaming feature. It allows you to watch streams of any of the matches on the schedule (if a stream is available for the particular event), and while you are doing that, you can also place in-play wagers.

To place a bet on a game that has already begun, you must first open the event and see what markets are available. Then, choose a betting market, and like any other wager, click on the odds. The rest is the same, but you should be faster than usual because you don’t know when the market will close exactly and if the odds will be the same for long.

Cash Out on BetMGM Ontario

Cash-out is also popular, allowing you to close a wager while the particular event is still running. Cash-out is the betting feature you want to use if you want to protect your winnings or stay safe and prevent future losses.

It is mostly available for matches on the in-play betting schedule, but it may also be available for some pre-game-only events.

Safety & Trustworthiness

BetMGM’s commitment to player safety is one of its strongest features in our BetMGM review. The operator’s online sportsbook and casino employs SSL, end-to-end encryption, and HyperText Transfer Protocol Secure measures to protect all personal information and data. It also partners with Shift4 Payments, a leading payment processor that utilizes PCI-validated point-to-point encryption to prevent data theft when making transactions.

Beyond those measures, prospective new users of BetMGM review can rest assured that they’re signing up with a respected and trusted bookmaker. The industry-leading operator has partnerships with multiple professional leagues, events, and athletes and has good reviews on both the Apple App Store and Google Play Store. It is also licensed with the AGCO, which enforces strict rules and regulations for Ontario online betting companies.

BetMGM License

As mentioned throughout the BetMGM review, the Ontario operator is licensed with the AGCO and is an official iGaming Ontario partner. It has been licensed in the province since April 2022. It holds similar statewide licenses in US states such as Virginia (Virginia Lottery), Pennsylvania (Pennsylvania Gaming Control Board), and New Jersey (New Jersey Division of Gaming Enforcement).

BetMGM History

BetMGM was created from a partnership between MGM Resorts International, one of the premier entertainment brands in the world, and Entain Holdings. The company launched in July 2018 and quickly became a leader in the legal online sports betting industry in the United States. Regarding this BetMGM review, the operator became one of the first legal operators in Ontario, securing an iGaming license from the Alcohol and Gaming Commission of Ontario (AGCO) in April 2022.

BetMGM is headquartered in Jersey City, New Jersey and is legal in nearly a dozen other states in the US. It is also a leader in retail sportsbooks and casinos with more than two dozen locations in the US, including:

• The BetMGM Sportsbook at Emerald Queen Casino
• The BetMGM Sportsbook at Bellagio
• The BetMGM Sportsbook at State Farm Stadium

The operator has also secured growth partnerships with companies like Buffalo Wild Wings, Yahoo Sports, and the NFL. Beyond its sportsbook and online casino, it’s worth noting for our BetMGM review that the company also owns Party Poker, PartyCasino.com, and Borgata online.

Where is BetMGM Legal?

Because it signed an official agreement to enter the Ontario betting market as a licensed third-party vendor, BetMGM review is unavailable to players in Canada outside of Ontario. Moreover, players must be physically present in Ontario to make wagers, meaning they cannot use the BetMGM app when on vacation or traveling outside of the province for work.

BetMGM is also available in several US markets.

• Canada (only Ontario)
• Arizona
• Maryland
• Michigan
• Mississippi
• Nevada
• New Jersey
• Ohio
• South Dakota
• Washington
• Washington, D.C.

BetMGM Customer Support

As noted earlier in our rating scores for the BetMGM review, customer service is arguably the company’s biggest weakness. It still compares favorably to many competitors, but it would receive a better score if it had phone support.

BetMGM Ontario offers live 24-7 chat support with actual human representatives, but players must first present their questions to a chatbot, which can sometimes be frustrating. BetMGM also has email support, but replies can often take more than 24 hours.

The operator noted in its Help & Customer Care portal in June that it had been receiving a “large volume of contacts regarding casino games and sports betting,” so it’s no surprise they’ve had slow response times to customer inquiries. Here are the methods:

• Phone: NA
• Email: support[@]on.betmgm.ca
• Contact form: NA
• Twitter (X): @BetMGMCare
• Live chat: Yes – 24/7

Responsible Gambling

Players need to take precautions when gambling, whether using the BetMGM sportsbook or online casino. As a general rule, limit your betting to money you can afford to lose and enforce monthly limits.

BetMGM has several tools and resources that promote responsible gambling, including self-exclusion. Players can also find a range of helpful guides via the BetMGM GameSense platform that highlights problem gambling habits/signs and the BetMGM principles of responsible gambling.

Those who experience issues with the sportsbook or BetMGM Casino Ontario can contact ConnexOntario. They offer live chat support 24/7 via their website, text (247247), and phone (1-866-531-2600).