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Betway Registration South Africa: Requirements, issues and how to fix them

Betway is one of the most acclaimed bookies in South Africa. Little wonder, tons of new bettors are actively seeking to register on the site every day. If you want to create an account on the Betway sportsbook or casino but don't know how or perhaps you want to see how it is before committing, then you're at the right place!

This article will take you on a ride into the Betway registration process. You'll get to see the requirements, steps involved, and what each step entails based on a real-life experience. You'll also get a firsthand experience of the problems one can encounter while registering on Betway SA and how to solve them.

Step-by-step guide to your Betway registration

Registration on the Betway app is a straightforward and quick process. So it is for the mobile site too. You'll be done in less than five minutes. All you need to do is follow the steps I took below.

Step 1 – Click on the Betway register button

Click the button that says “Sign Up with Betway” found at the top of this article or visit the Betway site on your web browser. You'll see the green sign-up button at the top-right corner of the screen. Tap to initiate the sign-up process.

Betway registration

Step 2 – Submit your registration details

Input your details in the requested fields. They include your mobile number, password, name (first name, middle name, and surname), and your email address. You'll also need to confirm if you have a Betway sign up code.

Enter the code into the box provided if you have one. Then move to the Betway Register New Account page by tapping “NEXT”.

Step 3 – Complete your registration

This next page requires you to verify your identity. You must select your ID type and provide your SA ID number.

You'll also need to input your date of birth, source of funds for betting, and Language. After that, you can select your preferred welcome bonus between the sports and casino offers.

Betway register

Finally, you must tick all the required boxes. Then, tap REGISTER to complete your Betway registration!

Common problems when registering with Betway (and how to fix them)

I encountered no issues while creating my Betway account. However, some of my friends were not so lucky. They experienced problems like network failure and sign-up errors. One even had a previous account and kept trying to register a new one to no avail.

Below, we'll look at all the possible problems you may face while registering on Betway. Read on to see why you're experiencing such problems and how to resolve them.

You have already registered on Betway

It is common for users to forget their previous Betway account, and then try to create another. Watch out- Betway only allows one account per user.

As such, you may not be able to successfully sign up. What you can do is try to log in with your previous Betway details. If that fails perhaps because you've forgotten your password. You can just tap “forgot password”. The bookie will send a new password to your registered number. Then, you can log in to start or resume betting.

Sign-up error

Although the Betway registration process is quite simple, it can be a hassle when you fail to do certain things or you do them wrongly. For example, submitting a name different from the one on your South African ID will result in a signup error. To prevent this, use a uniform name in both fields. Ensure you confirm the spelling and spacing of the name in your ID before typing.

Other actions that can cause a sign-up error in your registration process include

  • Using a weak or too-short password: Your password should contain at least eight characters with a mix of letters, numbers, and symbols if necessary. That will ensure the password is strong and secure, preventing indiscriminate access to your Betway account. But, of course, it should be something you can remember at any time.
  • Being underaged: Only those up to 18 years of age and above can register on the Betway site. So, if you confirm you're 18 and your date of birth shows otherwise. You'll experience a signup error. Ensure you're up to 18 before attempting to sign up on the Betway sportsbook. Also, ensure you enter the correct date of birth shown on your ID.
  • Leaving a field unanswered: Fill in every field with the correct answer or details. Also, tick the required boxes to confirm you're up to 18 and accept the Betway terms and conditions/policies.

Connection problems

You may experience a connection problem owing to your network failure while signing up on Betway. It could be caused by

  • A lack of strong wifi or data connection,
  • Data exhaustion, or
  • Disruption in the Internet connection.

Whichever the case may be, you can always resume your registration process once the network becomes stable again. All you need to do is check your data or WiFi connection to be sure it's stable. You can also turn off aeroplane mode and refresh the page. Although, you may have to start your registration all over if you do the latter.

Website crashes

If perhaps the website crashes during your registration and you fail to access it again, do not panic. This problem is no fault of yours. It can sometimes happen and you're probably not the only one experiencing it.

The website might just be undergoing maintenance or maybe there's a glitch somewhere. Either way, wait a few hours or days and try again.

Lack of customer support in South Africa

Some bettors have previously complained of Betway South Africa lacking customer support. However, this is no longer the case. You can now get help from the Betway support team via the live chat or email them at [email protected]. Even better, they offer a FICA support channel[email protected] for any concerns or issues regarding your ID.

Besides, you can always consult a more experienced bettor for help if you ever fail to reach customer support. You can also search for answers online. There'll be articles such as this to help you.

What to do after completing your Betway Registration

After completing the Betway registration, many are usually eager to start betting right away, which is fine. Even I couldn't wait to place my first bet after registering. Thankfully, Betway makes the process seamless for all.

You only need to log in and complete your FICA registration by uploading your ID, proof of residence, and any other supporting documents. Then, you can claim your bonus and start betting. These processes are not difficult as you'll see below.

How to login on Betway

Once you've completed your registration, you can now log in to your account at any time. Whether it's via your mobile app or web browser, you only need to

  1. Tap the green login box at the top right corner of your screen;
  2. Input your login details, that is your phone password and password; then
  3. Click login.

Now, you can access your account and browse through the functions. But first, you must verify your FICA details by uploading all the requested documents.

FICA verification often takes time so no need to panic if you don't get an immediate response. Betway will send you an email of approval once it's done and you can proceed with the next action.

How to deposit in your Betway account

Depositing in your Betway account is as easy as transferring funds from your bank account. In this case, you can use your debit/credit card or opt for the SID instant EFT. Regardless of your choice, all you need to do is follow the steps below.

  1. Visit the “My Accounts” section. You can find it at the top-right corner of the home page.
  2. Select your preferred deposit method
  3. Input the amount you want to use in funding the account and click “Proceed
  4. It'll take you to a new page. Then, you can enter your card details if you're paying with a card or select your bank and log in for EFT.
  5. Enter all required details in the given fields and click “NEXT” to proceed with your payment.

Once done, you'll receive a confirmation notice and your balance will become updated to the new amount. Note that an OTP may be sent to your phone which you must enter to complete your deposit if you're using the SID instant EFT method.

Meanwhile, you can reach out to customer support if your deposit turns out unsuccessful or you encounter any issues.

How to place your first bet

Although it may seem overwhelming to make your first bet selection from the tons of options Betway offers, you'll soon find that it's easy. The user interface is straightforward with a clear depiction of the different betting markets. Also, Betway highlights every sports option with a corresponding icon. You can see a football for soccer, a boxing glove for boxing, a helmet for cycling and so on.

Betway sports betting

The first thing to do is to select one of the sports options. After that, you can tap your preferred option under the sport. For example, you can bet on live matches, highlights, upcoming games, and outrights. You can also select from the top leagues like the Premier League, FA Cup, Bundesliga, Series A, and the European Championships.

Now, all that's left is to

  1. Select your bet type whether 1×2, over/under, double chance, handicap, draw no bet, both teams to score, or winning method;
  2. Tap on whatever odds you want to stake on;
  3. Enter your desired bet amount; and
  4. Confirm the bet.

Terms and conditions: who can register with Betway?

You can register with Betway South Africa as long as you're a resident citizen of South Africa up to 18 years of age. You must also be willing to submit your details and upload any required documents including your SA ID as proof of age.

Other terms and conditions applicable to this bookie include

  • All players are liable to one account. Betway can suspend your account if you're found to own multiple accounts. Or in a best-case scenario, they can treat all the accounts as a single joint account.
  • As a registered player, you agree to use the bookie and all its services at your risk and discretion.
  • You're responsible for any financial loss incurred during the use of the platform and shall not blame the bookmaker for any such loss.
  • You agree to abide by all laws, requirements, and restrictions guiding the use of the platform.
  • You're to employ the bookie’s services only for noncommercial and entertainment purposes. Any contrary purpose is forbidden and on you.
  • Visit the terms and conditions page on the official Betway site if you're interested in reading the complete T & C list.

Pros and cons of registering for Betway South Africa

Like every other sportsbook, Betway has its strong and weak points. For Betway South Africa, the following are the pros and cons I observed from registering on the platform.


✅ Straightforward process

✅ Attractive welcome bonuses and promotional offers

✅ Active customer support

✅ Availability of mobile apps for Android, IOS, and Huawei

✅ Smooth and secure deposit methods

✅ Ability to modify your details after account creation

✅ Diverse betting options and market

✅ Competitive odds


⚠️ FICA verification takes time

⚠️ No loyalty rewards program

⚠️ Response from customer support may be slow

Final take

After taking time to review the Betway registration process, I must say the organizers have done a good job in this aspect. As such, you can create a new account with no stress in a few minutes.

It involves a seamless pattern anyone can understand. For one, the sign-up button is well laid out in a visible spot. Then, the instructions are clear with bold icons and prompts where necessary.

Once I finished registering, I received an email confirming my registration. After which, I could log in, freely surfing the site with no inhibitions. I also had no issues navigating the sportsbook. The only downer was the FICA verification which took about 2 days.

Thankfully, you can always consult the 24/7 live customer support if you encounter any issues while registering. However, a response may be sometimes slow in forthcoming. Nevertheless, the platform is reliable for both sports betting and casino enthusiasts.

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Football Whispers

Football Whispers is a team of aficionados with a keen interest in the beautiful game, as well as sports betting more generally. Over the years, we've grown from passionate sports fans to sports and betting industry insiders. That journey has seen us hone our skills by carrying out extensive reviews of all the top bookmakers. We test out the sign-up process, deposit process, and of course placing bets ourselves. This is what makes our content stand out, whether it's about the latest betting offers, apps, or insightful football tips.

Our team's broad experience in the betting sector enables us to deliver expert analysis to our readers. Our content mirrors our comprehensive understanding of the industry, not to mention our love of football and other sports.

We take pride in producing objective and fair content for our web visitors. Our columnists have extensive experience and are committed to delivering trustworthy and high-quality insight. Football Whispers is your reliable guide in the world of sports and betting.


Yes, the Betway registration is free. You only need to launch the app or open your mobile browser to sign up.

You need an identification document in case your identity is not automatically verified by the sportsbook. That is because South African law mandates every bookmaker to verify their user’s identity.

Thankfully, Betway accepts different forms of identification. It could be your

  • Driver’s License;
  • Passport;
  • Smart ID card; or
  • Green South African ID book.

Yes, Betway South Africa is a safe and reliable bookie with licenses from the appropriate Regulatory and Governing body – Western Cape Gambling Board. Moreover, it utilizes digital encryption technology to protect all data and transactions made on the platform.

Yes, South African FICA laws require every bookmaker to verify their members’ identity.

Does Betway offer a registration bonus for new users?

Yes, Betway offers a registration bonus to every new customer. Once you complete your registration, you can get a 100% deposit welcome bonus of up to R1000 in free bets or R2000 in free spins. That is for the sportsbook and casino respectively.

Yes, you can do or complete your registration on the Betway mobile app. All you have to do is launch the app, input your details in the required fields, and click register.

Meanwhile, you need not register again on the app if you’ve already done so on the website. You can just pick up where you left off.

It takes between 24 and 48 hours for Betway to verify your identification documents. Once done, you’ll receive an email confirming your account verification.

After registration, you can deposit via a credit/debit card or SID instant EFT. Thankfully, Betway accepts and supports several South African banks like Standard Bank, First National Bank, Nedbank, and Absa Bank.

Other payment options include

  • Ozow,
  • 1Voucher,
  • Blu Voucher,
  • OTTVoucher,
  • Kazang,
  • Easyload,
  • Shoprite&Checkers, and
  • USSD.