In this PowerPlay review for 2024, we'll go over some of the standout features of the Curacao-based operator's sportsbook and PowerPlay casino. There's a lot to like about the company, founded in 2018, but it also leaves a lot to be desired in several areas, many of which it has worked to address in its recent website update.
For instance, the fact that the PowerPlay sportsbook review was devoid of same-game parlays, a fixture at most sportsbooks, in 2024 is inexcusable. The operator finally introduced this betting option in its May 2024 update, but it may be a little too late for bettors who have already been turned off by its limited markets. There's also no dedicated mobile app for the PowerPlay Sportsbook & Casino, which again is a concern considering most bettors prefer to place wagers via easy-to-use mobile apps.
With that said, PowerPlay Canada has a wealth of promotions, unmatched customer service, and many unique titles on the PowerPlay casino review. We'll cover all of these in greater depth later in the article and share some positive and negative user reviews for complete transparency.
| ✅ Good live betting coverage | ❌ No live streaming |
| ✅ Single wallet for sports and casino | ❌ App far inferior to mobile site |
| ✅ Quality sign-up offer and promos | |
| ✅ Many banking options |
Contents
- 1 PowerPlay Bonuses & Promotions | Offers for Canadians in October 2024
- 2 PowerPlay Markets to Bet On in the Sportsbook
- 3 PowerPlay Mobile App | Version Review
- 4 Safety & Trustworthiness | 100% legal in Ontario
- 5 PowerPlay History
- 6 Banking Options with Powerplay
- 7 PowerPlay Customer Support
- 8 Responsible Gambling
PowerPlay Bonuses & Promotions | Offers for Canadians in October 2024
PowerPlay Sign-up Offer
In our PowerPlay review, one of the things that stood out was its impressive list of bonuses and promotions, including its sign-up offer. Players can receive a 100 percent sports welcome bonus of up to $500. The minimum deposit to qualify for the PowerPlay sports bonus is $10. The bonus, however, is subject to 12x rollover requirements.
For the PowerPlay casino review, the operator has a similar 100 percent first deposit bonus of up to $200. This also has a $10 minimum deposit requirement and is subject to 35x rollover requirements. Stakes above $25 do not count toward the rollover and player winnings from the bonus are capped at $4,000.
PowerPlay Loyalty Program
Unfortunately, for our PowerPlay sportsbook review, there is no loyalty or VIP program. PowerPlay does, however, offer a variety of daily exclusive bonuses for select sports/leagues as well as its casino.
PowerPlay Promotions for Existing Customers
There are also several PowerPlay review bonuses for existing customers. PowerPlay has three soccer offers, including $20 free bet bonuses for the MLS and EPL. These are activated when players bet $100 or more on individual outcomes with odds of at least 1.5. Players can also receive a 10 percent profit boost on soccer parlays with at least five selections.
The $20 bonus bet promo – with $100 wagers on individual games – is also offered for the NFL, NHL, MLB, UFC and all tennis matches. Players on the PowerPlay sportsbook review can also get parlay boosts for UFC, virtual sports, and table tennis.
Refer a Friend
Another key benefit for bonuses in the PowerPlay review is the Refer a Friend program. Players can earn up to $500 in casino bonus if they get a friend to sign-up with a referral link. The player who referred a friend receives a bonus equal to their friend's original deposit. Players can earn a maximum of $1,000 from this bonus, subject to 45x rollover requirements.
PowerPlay Markets to Bet On in the Sportsbook
The PowerPlay sportsbook review doesn't stack up against many other operators, particularly those of interest to Canadian bettors, including Bet365 and Sports Interaction. It has the average amount of sports on which to wager, but noticeably absent are lacrosse and winter sports. There are also fewer leagues in each sport.
The recently improved PowerPlay casino review, boasting bigger bonuses and enhanced support, is worth checking out and compares favorably to other top online casinos in Canada, with stunning graphics and hundreds of selections spanning blackjack, slots, roulette, poker, baccarat, and live game shows.
Sports Betting Markets | Plenty of options to choose from
| ⚽ Soccer | | |
| | | |
| | | |
| 🚴 Cycling | | 🎱 Pool |
| | | 🎮 E-sport |
| 🏸 Badminton | 🏉 Rugby | 🤽 Handball |
Soccer Betting in Canada | What are the odds and markets like?
Given its name, one might think the operator excels in NHL odds and markets, including NHL PowerPlay percentages, but PowerPlay specializes in soccer betting. It has three different promotions for existing customers in soccer and highlights popular soccer bets for each day in a menu at the top of the “soccer” page. Players can also easily sort games by league, which is a nice and simple feature, yet not one that all sportsbooks have.
Casino Games | Powerplay's bread and butter
Slots are where the operator excels for the PowerPlay casino review. The operator has hundreds of engaging slots, all of which are easily found, separated into the following categories: trending, new, featured, daily must-drop jackpots, and Megaways. PowerPlay also has several different blackjack, roulette, poker, and baccarat games, as well as live game shows such as “Adventures Beyond Wonderland Live,” “Live American Roulette,” and “Age of the Gods Bonus Roulette.”
- ? Live Casino
- ? Slot Games
- ? Online Casino
PowerPlay Mobile App | Version Review
In 2024, the majority of the industry-leading sportsbooks offer desktop, mobile, and an app. Unfortunately, that isn't the case for the PowerPlay review as the PowerPlay app is only available in Ontario.
Beyond that, the app is basically a carbon copy of the mobile experience, although in some cases it's harder to find the sports and/or leagues you're looking for. Since we can't accurately rate its mobile app, it's worth mentioning the mobile version of the desktop site has an intuitive and appealing interface, particularly when using the PowerPlay casino.
The only negative aspect of the mobile experience is the abundance of promos and game ads, which sometimes makes the screen a little more cluttered than necessary when trying to add selections to the betslip. If you're a Canadian outside of Ontario, read our Pokerstars Review and see if this casino app suits you.
Safety & Trustworthiness | 100% legal in Ontario
In our PowerPlay review, we have given the operator a favorable rating for security because it is a licensed operator with the Alcohol and Gaming Commission of Ontario (AGCO) and a partner of iGaming Ontario, a license it has held since April 2022. In addition, PowerPlay utilizes various important security protections, including 128-bit SSL data encryption, to protect player transactions and accounts.
These are all important protections worth mentioning for the PowerPlay casino review. The operator must abide by strict standards as determined by AGCO regulations.
PowerPlay License
PowerPlay was founded in 2018 and has been legally operating in Ontario since acquiring an official license from AGCO in April 2022. PowerPlay Ontario isn't the only option. Bettors in the rest of Canada, as long as they're of legal age in their home province, can play PowerPlay bingo and other casino games and wager on sports. This is because of the operator's offshore license.
PowerPlay External Sources Review | Generally happy customers
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| "Out of all the online casinos, Powerplay is by far #1 when it comes to receiving your withdrawal. I always get it within an hour to at most a few hours. That is very rare from my experience and that's why I use this site more than any other. Highly recommend them!" | "I had a horrendous withdrawal experience. They took forever and then said I needed to deposit with an e-transfer before being able to withdraw with an e-transfer. This went on for weeks ultimately never cashing out as they planned." |
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Apple Store | "I love this app for sports betting, user-friendly with a great variety of betting options. The app is easy to navigate and the desktop site is great too. PowerPlay for the win!" | "Do not play on this site. You won’t get your withdrawals. They come up with every excuse to not send you any winnings." |
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Trustpilot | “Love Power Play. I first visited for the world-class live Roulette, where you can play live or at your own pace. Then I began exploring the slots. There's something for everyone. And like everyone I love to putter around with a little sports book betting Power Play has all the lines. Combine all this with their friendly support that's always ready to talk with you and Power Play is my favorite!" | "Powerplay used to be an incredible casino, where hitting bonuses and landing big wins was the norm. However, with their recent platform change, it's like throwing money out the window. I’d say 80% of the games don't even function properly. I started a list of all the games that say you're out of the geolocation - I was at 38 games but then gave up." |
PowerPlay History
Created in 2018, PowerPlay has quickly emerged as the best betting site in Ontario. The Curacao-licensed sportsbook and casino is operated by Deck Entertainment B.V. and, in addition to Canada, has an international presence with markets in Brazil and India. It's actively seeking expansion in other countries as well.
As referenced in our PowerPlay review, the operator offers both sports betting and casino games with several unique features and promotions. It relaunched its website on May 23, 2024, offering several additional features to modernize its platform and keep up with its competitors for online betting in Canada.
Where is PowerPlay Legal? | In Which States Is PowerPlay Legal?
- Canada (all provinces)
- India
- New Zealand
- Brazil
Banking Options with Powerplay
Deposits – which methods are available?
We found banking options to be a strength in our PowerPlay sportsbook review. The operator accepts multiple payment options in Canada, including Visa/MasterCard, Interac, and even crypto. Each deposit option has a relatively low minimum deposit of $10 and processes instantly.
| MasterCard | Free | $10 | N/A | Instant |
| Visa | Free | $10 | N/A | Instant |
| Interac | Free | $10 | N/A | Instant |
| MuchBetter | Free | $10 | N/A | Instant |
| ecoPayz | Free | $10 | N/A | Instant |
| Cryptopay | Free | $10 | $10,000 | Instant |
Withdrawals – which methods are available?
The PowerPlay review's withdrawal options are a little more limited than those for deposits, but they have relatively quick processing times compared to some other sportsbooks in Canada.
| MasterCard | Free | $10 | N/A | 1-5 banking days |
| Visa | Free | $10 | N/A | 1-5 banking days |
| Interac | Free | $10 | N/A | 1-3 banking days |
| MuchBetter | Free | $10 | N/A | 3-5 banking days |
| ecoPayz | Free | $10 | N/A | Within 24 hours |
| Cryptopay | Free | $10 | $10,000 | Within 24 hours |
PowerPlay Customer Support
We awarded PowerPlay a perfect score in our customer support rating due in large part to its live chat feature. Many Ontario sportsbooks don't have a live chat, and most do not offer it during select hours or use an AI chatbot. PowerPlay players can have their questions answered almost instantly with live 24/7 chat with real humans.
There's also a comprehensive FAQ section that already has the answers to the most common questions. In addition, PowerPlay has a dedicated toll-free phone line with five supported languages.
- ? Phone: 1-833-578-1331
- ✉️ Email: [email protected]
- ? Contact form: N/A
- ? Twitter (X): @PowerPlayTeams
- ? Live chat: yes – 24/7
Responsible Gambling
PowerPlay is committed to responsible gambling and offers a range of tools that players can use to control their activity, including deposit and play length limits and a self-exclusion option. The company recommends players with gambling issues visit gamblingtherapy.org/en, which has live 24/7 chat and email support.
Bettors in Ontario, meanwhile, can utilize resources like Commex Ontario or CMHA Mental Health. Begambleraware.org is another good online resource.
